In Re Trans World Airlines, Inc


Court: System Board of Arbitrators

Facts: A flight attendant refused to demonstrate whether she was or was not wearing a wig, as demanded by the ludicrously specific uniform policy.

Posture: It's just arbitration.

Issue: Is this kind of failure to comply grounds for termination?

Holding: Both sides share some blame: she gets reinstated, but without back pay.

Rule: Not an actual legal case, so no law here.

Reasoning: She was insubordinate, but this was an over-reaction